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Pity the People Who Make an Honest Living

 I am entitled to a rant: I did my taxes as 5:00 am.  Afterwards I celebrated by driving to town and getting an especially good breakfast burrito at a gas station.  These days eating at the gas station is as close as many of us get to 'fine dining.'

How hard those women work to make the best and most affordable food in town.  They must be Mexican señoras.  Perhaps their children will be assimilated into the American mainstream instead of doing hard work in a tire shop.  They will go to college and aspire to a white collar career as some kind of cubicle rat, say, at Intuit (TurboTax) in San Diego. 

Imagine what a step-up that will be!  What an easy busy model tax-software-companies have.  Their customers are afraid of the IRS so they lock onto a tax software product as an insurance product.  Every year they can take advantage of the customers' fear to upsell them to the 'Premium' package, or whatever word gets used.  I didn't owe any taxes this year.  But in reaching a "null result" Intuit earned an easy $80.  It took me two hours of fumbling with their crap to reach that null result.

Better yet, the customer has no real right to complain about TurboTax's product.   It is the IRS and Congress that are responsible for the absurdity of our tax system, not TurboTax.

I believe Intuit's headquarters is in San Diego.  Considering real estate prices there, it is a good thing San Diego people get jobs at Intuit instead of making breakfast burritos.

from traveloffpath.com



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